Terms of service

These Terms of Service govern your use of booncandles.com and purchases made through the Boon online store.

By accessing our website or placing an order, you agree to these Terms of Service and the policies referenced herein.

Online Store

You may access and use booncandles.com for lawful personal shopping and informational purposes. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use the website in violation of applicable laws or the rights of Boon or others.

Products

Boon candles are handcrafted. Each candle may have natural variations in color, texture, arrangement, fruit placement, and appearance.

Product photographs are intended to represent our products as accurately as reasonably possible, but individual handcrafted products may vary.

Boon candles and their fruit-inspired elements are candle products and are not food or intended for consumption.

Orders

We reserve the right to accept, decline, or cancel orders when reasonably necessary, including in cases involving suspected fraud, payment issues, inventory errors, pricing errors, or incorrect product information.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Customers are responsible for providing accurate billing, shipping, and contact information.

Pricing & Availability

Prices and product availability may change without notice.

We make reasonable efforts to provide accurate pricing, descriptions, and availability information. We reserve the right to correct errors and address affected orders in accordance with applicable law.

Payment

Payment must be successfully authorized before an order can be completed.

Payments may be processed through third-party payment providers, whose applicable terms and privacy practices may also apply.

Shipping

Boon currently ships exclusively within the United States.

Shipping, processing, delivery, damaged-package, and transportation information is governed by our Shipping Policy.

Returns & Refunds

Returns, exchanges, refunds, incorrect items, and damaged-order claims are governed by our Return & Refund Policy.

Product Safety

Candles involve an open flame and must be used responsibly.

Customers must follow all warning labels and Candle Safety & Care instructions provided with the product and on our website.

Never leave a burning candle unattended. Keep candles away from children, pets, drafts, and flammable materials.

Never light or use a candle in a cracked, broken, or otherwise damaged container.

Intellectual Property

Unless otherwise stated, the Boon name, logos, branding, original photographs, graphics, designs, written content, and other original materials appearing on this website are owned by or licensed to Boon.

They may not be reproduced, distributed, modified, or commercially exploited without authorization except as permitted by applicable law.

Third-Party Services

Our store may use third-party services for functions such as ecommerce, payments, shipping, analytics, and other website features.

Use of certain third-party services may also be subject to their respective terms and privacy practices.

Disclaimer & Limitation of Liability

To the fullest extent permitted by applicable law, Boon is not responsible for losses or damages resulting from misuse of our products, failure to follow provided safety instructions, or use of a product for a purpose for which it was not intended.

Nothing in these Terms excludes or limits any right, remedy, warranty, or liability that cannot legally be excluded or limited.